Frequently Asked Questions
We deliver Monday to Friday between 7AM - 6:30PM. Occasionally during high demand periods we may deliver on a Saturday.
Payment can be made via credit/ debit card. Payments are processed securely via our payment processor Square Up.
Most timber products on our website manufactured using timber sourced from FSC Certified producers.
We aim to deliver orders within 10 working days from the date of order. We offer free delivery on orders over £99 and an express delivery service, too.
To find our latest delivery times please visit the checkout page.
All fence panels available on our website are 6ft wide unless explicitly stated on the product page.
All of our closeboard fence panels are pressure treated brown.
All trellis is pressure treated either brown or green.
Our contemporary/ continental fence panels are pressure treated green.
Our waney edge fence panels are pressure treated
We strongly advise that you do not paint your fence panels in their first season.
Timber is a natural product and is provided unseasoned.
Painting unseasoned timber will increase the chances of warping/ swelling, especially in extreme heats.
All orders placed on our website(s) will be delivered by Allder Investments Limited, which is the company that operates this website.
Allder Investments Limited operate several garden fencing brands, deliveries will be made from a sign written 3.5T vehicle within our group.