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Delivery costs from Clacton Fencing vary depending on your location/ distance from our nearest branch. Minimum order amounts may be required for certain locations, if you are unsure if we deliver to your location please contact us.
Delivery times are normally within 1-5 days, for items that are non-stock items (such as gates) additional time may be required for our in-house team to manufacture your items. Due to the bulky nature of our products, your order will be added to an existing delivery route where possible.
Once your order had been processed you will be contact by a member of the team by email with the date of your delivery. If this date is inconvenient, give us a call and we will try to find you an alternative where possible.
If you would like to request delivery on a chosen day or would like the driver to call ahead, please add the details to the 'comments' box just when you checkout, we can not guarantee your chosen delivery day will be the actual day of your delivery, but will try to accommodate your request where possible.
You accept and agree that if you are not present during your delivery that once the goods are delivered Clacton Fencing cannot be held responsible for those products being lost, damaged or stolen after the delivery is complete.
If your delivery address is different to your billing address, we may request further proof of that delivery address. This is for security purposes and to help protect our customers from fraudulent transactions. If this is required, a member of our team will call you directly to discuss it after you complete your order.
We only deliver your goods to the kerb side or a driveway entrance. Please be aware that the delivery vehicles are heavy vans that can damage private driveways by cracking paving slabs or light weight drain covers etc.
In certain circumstances, it might be possible to drive onto your private property to get the goods closer – however this would only occur if the driver assesses that it is safe to do so and the landowner/tenant signs a disclaimer accepting responsibility for any potential damage that might occur.
We strive to carry out our deliveries Monday - Saturday, between 8am - 6pm, this can of course vary depending on things like traffic problems and other exceptional circumstances beyond the control of Clacton Fencing and our delivery drivers. Where possible we will contact you prior to us arriving with a delivery time window.